Rise & Shine Childcare
Rise and Shine Childcare mission statement:
The Rise and Shine Childcare provides quality care for children aged between 0-12 years. Our team of qualified and diverse staff provides a warm, friendly, safe and stimulating environment where children are encouraged to play, learn and develop freely.
Background...
Rise and Shine Childcare is a registered service that contributes towards the Dundee International Women's Centre's community based social enterprise project. All our staff are committed to providing the best possible care for your child/ren and to ensure they do this, they have either achieved, or are working towards meeting the requirements of the Scottish Social Services Council. Alongside this, staff frequently take part in childcare related knowledge and skills based training. We believe that all the knowledge and experience in the world does not compete nor measure up to the knowledge parents have about their child/ren, That's why our staff works very closely with all parents to ensure that the care they provide is meeting the needs of both parents and their child/ren.
Rise and Shine Childcare is registered with the Scottish Care Commission under the Regulation Of Care (Scotland) Act 2001.
Things you need to know...
Registration
All parent/carers are required to complete a registration and consent form for their child/ren before participation commences. Registration forms are available at DIWC reception and Rise & Shine Childcare. They can be completed on-site or returned on start date.
Induction
We understand how difficult it can be choosing childcare that suits the needs of you and your child, and we understand how difficult it can be leaving your children in an unfamiliar environment for the first time. To make sure this experience is calming and reassuring for both mother and children we encourage all parents to join their children for the first visits- these are free of charge.
Policies and Procedures
Rise & Shine has a comprehensive set of policies and procedures and public liability insurance that meets the requirements of the Regulation of Care (Scotland) Act 2001 and Health and Safety at Work Act 1974. These are available in the creche for your information. We are regulated by the Scottish Care Commission, which makes annual spot check visits to inspect our premises and working practices. These reports are available for all parent/carers to read.
Booking/Cancellation
To ensure your child has a place at Rise & Shine Childcare it is essential that you book 48 hours in advance. This allows us adequate time to organise the required staff to child ratio as set down by the Regulation of Care Act 2001. Equally, if you have pre-booked and your child cannot attend, you must tell us 24 hours in advance. If this is not possible, you must inform us at least 1 hour before they are due to attend the créche. If you do not follow this procedure, you shall incur a cancellation charge.
Lunch and snack
If you are using the service for more that 2 hours, you are asked to bring a healthy snack and drink for your children. If your children are staying over the lunch time period, you have the option of the DIWC in-house catering service providing a healthy hot or cold meal from our children's menu, or you can bring your own. We cater for all dietary and cultural requirements.
Conditions of Registration as stipulated by the Care Commission
To provide a care service to a maximum of: 16 children 0-under 16 years of whom no more than 6 children are under 12 months of age.
the care service will operate between the times of 9am to 9pm seven days per week.
Use of the crèche shall be restricted to a maximum of 4 hours for individual children, at any session.
The crèche will also operate as a mobile service from various premises in the community.
Staff Team...
See DIWC Staff page for information on Rise & Shine Staff
Childcare Options...
Drop in Childcare service...
Our Drop In service provides you with the opportunity to bring your child/ren to our creche during our opening times without prior booking, for example, if an emergency occurs and you require childcare for no more that 4 hours. Please note that places are subject to availability.
Pre-booked childcare sessions
If your require childcare for a "one off" occasion or on a more regular basis, you can pre-book by either completing a booking form, which is available at DIWC or by phoning (01382 462058). Session times are from 9am-12.30pm, 12.30pm-4pm
Service users' creche
If you are taking part in any of the DIWC timetabled activities and require childcare, you can use the Rise & Shine creche facility. This service runs alongside all timetabled activities. A wide range of fun, challenging and stimulating activities are pre-planned by our friendly and dedicated staff team.
Cost: Prices vary and depend on eligibility (can be free). Please contact DIWC for further information.
Mobile crèche service...
This service provides quality creche care for individuals, organisations and groups, who require childcare for either a one off event, for example- a celebration, festival, wedding, meeting, conference etc. or over a regular period of time for example a training course.
Our professional and friendly staff will advise you about your initial childcare request and carry out a site survey to ensure the area within the venue you have selected is suitable for childcare to commence. We help you make sure the whole event complies with the highest standards of safety based on the guidelines set out but the care commission and the H&S executive.. Why not chose from a selection of extra special activities to make you creche even more special!!
Birthday Parties...
Rise & Shine offers a selection of birthday party packages to suit your child's needs. An individual party last for 1 1/2 hrs, we provided a wide selection of fun filled games and activities that will keep the children entertained and wanting more! We provide a hot/cold buffet, prizes and party bags. We cater for a minimum of 14 children and a maximum of 22 children. If you would like to find out more please contact a member of DIWC staff on 462058 who will be happy to help.
Holiday playschemes...
We offer a selection of fun filled activities that are available for children between the ages of 3-12yrs during all school holidays.
A programme of activities can be obtained from Rise and Shine Childcare at least 3 weeks prior to the school holidays. This programme shows what activities are planned for the following age groups 3-5yrs, 5-8 yrs, 8-12yrs, it also give details of dates, times costs and booking requirements.
Customer Comments...
“Staff in the crèche are loving, patient and gentle. They provide a safe and happy environment for children.”
“My dream is to study, but I can't as I have not had access to crèche… here at DIWC I do.”
“The crèche workers are wonderful! My son loves being in the crèche and at times I find it hard to get him to put him coat on to go home!”
“My daughter was thrilled by her birthday part at DIWC and I would recommend my friend to use the service anytime.”
“...what I love most about my children going the holiday play scheme is that the group is so multicultural and my children get to meet other children from all round the world!”